By using this site, you understand and agree to the terms of this policy. This site is owned by Hot Probes and may be accessed in Canada and abroad. For data protection purposes, Hot Probes Inc. is the controller and, unless otherwise noted, is also the processor of data. Information collected may be retained indefinitely, and may be stored, processed, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction.

Collection of Your Personal Information

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site's operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.

We may combine your visit and navigational information with personal information that you provide. You may always choose not to provide personal information. Personal information (e.g., your name, your company, your mailing address, email address, and phone number) is collected when you register or contact us our contact form.

Use of Your Personal Information

Hot Probes collects and uses your personal information to operate and improve our sites, to process your transactions, to provide customer service, to perform research and analysis aimed at improving our products, services and technologies, and to display content that is customized to your interests and preferences.

We also use your personal information to communicate with you. We may send transaction-related communications such as welcome letters, billing reminders, and purchase confirmations. We may also send you surveys or marketing communications to inform you of new products or services or other information that may be of interest. If you do not wish to receive marketing communications, you may email us and let us know. Please keep in mind that, if you choose not to receive marketing communications, you will continue to receive transactional or account communications (e.g., confirmation emails).

Personal information collected by Hot Probes may be stored and processed in Canada or any other country in which Hot Probes or its affiliates, subsidiaries or agents maintain facilities, and by using our sites or services, you consent to any such transfer of information outside of your country.

Sharing of Your Personal Information

Except as disclosed in this privacy policy, Hot Probes Inc. does NOT sell, rent or share your personal information with any outside parties.

We may share your personal information with service providers who perform services on our behalf. Those companies will be permitted to obtain only the personal information they need to provide the service. They are required to maintain the confidentiality of the information and are prohibited from using it for any other purpose.

Information about our customers, including personal information, may be disclosed as part of any merger, acquisition, or sale of the company and/or its assets, as well as in the unlikely event of insolvency, bankruptcy, or receivership, in which personal information would be transferred as one of the business assets of the company. We will notify you of such an occurrence as described in the "Changes to This Privacy Policy" section below.

We reserve the right to disclose your personal information if required to do so by law, or in the good-faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

Personal Information Preferences

Hot Probes Inc. respects your right to make choices about the use of your personal information. If at any time you decide that you do not want to receive marketing communications from us, please let us know by (1) calling us at (403) 346-4748, or (2) by sending an email to info@hotprobes.com.

If you choose not to receive marketing communications, please be advised that you will continue to receive transactional or account communications (e.g., confirmation emails).

Use of Cookies and Other Technologies

Hot Probes uses "cookies" to enable you to sign in to our services and to help personalize your online experience. A cookie is a small text file that is placed on your hard drive. Cookies contain information, including personal information, which can later be read by a web server in the domain that issued the cookie to you. The information that cookies collect includes the date and time of your visit, your registration information, and your navigational and purchase history.

You have the ability to accept or decline cookies. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. Currently our website does not use cookies for more than monitoring traffic use of our website. If you choose to decline cookies, you may not be able to sign in or use other interactive features of our sites and services that depend on cookies.

In addition to cookies, we may use other technologies, including single-pixel gifs (also known as web beacons) on our websites and in promotional e-mail messages or newsletters. These tiny electronic images assist us in determining how many users have visited certain pages or opened messages or newsletters. We do not use these images to collect personal information.

Security of Your Personal Information

The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Links

We may link to websites, that have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of such linked sites, and encourage you to become acquainted with them prior to use.

Changes to This Privacy Policy

We reserve the right to change the terms of this privacy policy at any time. When we make changes, we will revise the "last updated" date at the top of the policy. If there are material changes to this statement or in how Hot Probes will use your personal information, we will notify you by prominently posting a notice of such changes here or on our home page, or by sending you an email. We encourage you to review this policy whenever you visit our websites.

Contact Information

You can contact Hot Probes by emailing info@hotprobes.com, or by phone (403) 346-4748.